Credit manager

Description du poste :

We are looking for a Credit Management Officer to come onboard in our Finance Directorate
Your Mission
The Credit Management Officer reports to the Head of Finance and functionally to the Head of Group Credit Management in ATR HQ. He provides credit management support to the organization. This role requires strong communication skills and the ability to work independently on certain tasks.
– Manages the financial risk by steering credit lines allocated for his/her customer portfolio, liaises actively with customers and commercial departments, prevent, informs, and alerts credit risk to the Group credit manager whilst ensuring full compliance with ATR Group credit management policy.

Key Responsibilities:

a) Customer Account Management
– Update approved customer credit lines
– Maintain customer accounts in SAP by updating approved credit lines & payment terms
– Follow and limit credit risk by releasing customer orders based on an
assessment of overdue invoices and their maturity as well as the credit usage
– Making sure that administrative bank guarantees such as letter of credits
are always in place by on-time renewal
– Keep track of incoming payments of customers, post them timely to their accounts and apply them to outstanding invoices based on customer instructions
– Apply credit notes to customer invoices
– Maintain concise customer accounts by clearing invoices with payments
and inserting appropriate references

b) Communication with customers
– Produce and provide customer account statements on a monthly basis as well
as on request
– Obtain customer financial statements for the Head of Finance to assess
customer solvency and AES credit risk and whether or not a credit
line can be established.
– Ensure on time payments from customers by communication through e-mail
or video calls

c) Debt Recovery
– Follow up with customers on overdue invoices in a friendly and diplomatic
way and persuade them to pay overdue invoices.
– Initiate and follow-up the application of advanced payments (‘cash on delivery’).
– Make sure that rescheduled debt instalments are paid
– Prepare claims for submission to AES’ credit insurers or
external recovery providers
– Collect and analyze customer disputes (invoicing, pricing, logistics, defective
equipment, etc.), forward them to the appropriate technical and commercial
services, arrange meetings to follow up on the resolution and/or response to
the customer

Déplacements :

Yes

Langues :

English, French (Mandarin & Italian are a plus)

Informatique :

Proficient in SAP R/3 Modules FI/CO , very good MS Office, advance excel, PBI, and PC skills

Profil :

- Degree in Finance, Economy, Foreign languages with 2 years of job experience - Ability to verbally communicate effectively with customers and employees of the organization and build trustful relationships - Problem solving and analytical skills - Time management and organization skills - Attention to detail and thoroughness - … but above all, you are ready to take off with us to keep connecting communities and businesses and provide the best possible products and support to our customers! This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.